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The Heritage Community at Kalamazoo

2400 Portage St
Kalamazoo, MI 49001-3728
(269) 381-4290
Fax: (269) 343-1156
Services Offered:
Skilled Nursing, Assisted Living
  • General Information
  • Skilled Nursing
  • Assisted Living
  • Licenses
  • General Information
  • Description
    Non-Profit
  • Skilled Nursing
  • Accommodations
    Security Features
    Fire sprinkler system
    Community
    Number of residents: 118
    Cost
    Payment Sources Accepted
    Medicaid
    Medicare
    Residents
    Number of residents in certified beds : 104
    General
    Provider type
    Medicare and Medicaid HAROLD AND GRACE UPJOHN COMMUNITY CARE CENTER
    Date first approved to provide Medicare and Medicaid services : 1/1/1967
    With a Resident and Family Council
    Both
    Automatic fire sprinkler systems in all required areas
    Yes
    Star Ratings
    The Heritage Community at Kalamazoo exceeds average state scores in 5 of 5 areas.
    The Heritage Community at Kalamazoo exceeds average region scores in 5 of 5 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0 stars
    1 stars
    2 stars
    3 stars
    4 stars
    5 stars
    Overall Rating
     
     
     
     
    5 stars
    3.51 stars
    3.4 stars
    Health Inspection Rating
     
     
     
     
    4 stars
    2.82 stars
    2.67 stars
    Quality Measures Rating
     
     
     
     
    5 stars
    3.99 stars
    4.45 stars
    Staffing Rating
     
     
     
     
    5 stars
    3.59 stars
    4.41 stars
    Registered Nurse Staffing Rating
     
     
     
     
    5 stars
    3.58 stars
    4.45 stars
    0 stars
    1 stars
    2 stars
    3 stars
    4 stars
    5 stars
    Staff
    The Heritage Community at Kalamazoo exceeds average state scores in 9 of 14 areas.
    The Heritage Community at Kalamazoo exceeds average region scores in 7 of 14 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0 hours
    2.4 hours
    4.8 hours
    7.2 hours
    9.6 hours
    12 hours
    Reported Certified Nursing Assistant staffing hours per resident per day
     
     
     
     
    2.98 hours
    2.58 hours
    2.8 hours
    Reported Licensed Practical Nurse staffing hours per resident per day
     
     
     
     
    0.9 hours
    0.79 hours
    0.77 hours
    Reported Registered Nurse staffing hours per resident per day
     
     
     
     
    0.94 hours
    0.82 hours
    0.96 hours
    Reported licensed staffing hours per resident per day
     
     
     
     
    1.84 hours
    1.61 hours
    1.74 hours
    Reported total Nurse staffing hours per resident per day
     
     
     
     
    4.82 hours
    4.19 hours
    4.54 hours
    Reported Physical Therapist staffing hours per resident per day
     
     
     
     
    0.09 hours
    0.11 hours
    0.09 hours
    Expected Certified Nursing Assistant staffing hours per resident per day
     
     
     
     
    2.31 hours
    2.43 hours
    2.47 hours
    Expected Licensed Practical Nurse staffing hours per resident per day
     
     
     
     
    0.58 hours
    0.64 hours
    0.62 hours
    Expected Registered Nurse staffing hours per resident per day
     
     
     
     
    0.99 hours
    1.05 hours
    0.99 hours
    Expected total Nurse staffing hours per resident per day
     
     
     
     
    3.88 hours
    4.12 hours
    4.09 hours
    Adjusted Certified Nursing Assistant staffing hours per resident per day
     
     
     
     
    3.16 hours
    2.6 hours
    2.79 hours
    Adjusted Licensed Practical Nurse staffing hours per resident per day
     
     
     
     
    1.28 hours
    1.01 hours
    1.03 hours
    Adjusted Registered Nurse staffing hours per resident per day
     
     
     
     
    0.71 hours
    0.57 hours
    0.73 hours
    Adjusted total Nurse staffing hours per resident per day
     
     
     
     
    5.01 hours
    4.07 hours
    4.49 hours
    0 hours
    2.4 hours
    4.8 hours
    7.2 hours
    9.6 hours
    12 hours
    Quality Measures for Long-Stay Patients
    The Heritage Community at Kalamazoo exceeds average state scores in 8 of 13 areas.
    The Heritage Community at Kalamazoo exceeds average region scores in 7 of 13 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Percent of long stay residents whose need for help with ADLS has increased
     
     
     
     
    7.1%
    14.4%
    12.56%
    Percent of long stay residents who self report moderate to severe pain
     
     
     
     
    8.9%
    8.37%
    7.5%
    Percent of high risk long stay residents with pressure ulcers
     
     
     
     
    10.8%
    6.05%
    5.87%
    Percent of long stay residents who lose too much weight
     
     
     
     
    12.4%
    8.15%
    9.19%
    Percent of low risk long stay residents who lose control of their bowel or bladder
     
     
     
     
    79.5%
    47.17%
    54.53%
    Percent of long stay residents with a catheter inserted and left in their bladder
     
     
     
     
    2.3%
    3.58%
    2.25%
    Percent of long stay residents with a urinary tract infection
     
     
     
     
    5.8%
    5.7%
    6.12%
    Percent of long stay residents who have depressive symptoms
     
     
     
     
    3.5%
    4.72%
    10.41%
    Percent of long stay residents who were physically restrained
     
     
     
     
    0%
    2.13%
    0.64%
    Percent of long stay residents experiencing one or more falls with major injury
     
     
     
     
    2.9%
    2.69%
    2.87%
    Percent of long stay residents assessed and appropriately given the seasonal influenza vaccine
     
     
     
     
    93%
    92.07%
    94.52%
    Percent of long stay residents assessed and appropriately given the pneumococcal vaccine
     
     
     
     
    98.8%
    94.23%
    97.71%
    Percent of long stay residents who received an antipsychotic medication
     
     
     
     
    5.5%
    15.39%
    11.37%
    0%
    20%
    40%
    60%
    80%
    100%
    Quality Measures for Short-Stay Patients
    The Heritage Community at Kalamazoo exceeds average state scores in 3 of 5 areas.
    The Heritage Community at Kalamazoo exceeds average region scores in 3 of 5 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Percent of short stay residents who self report moderate to severe pain
     
     
     
     
    19.4%
    18.82%
    18.49%
    Percent of short stay residents with pressure ulcers that are new or worsened
     
     
     
     
    0.2%
    1.52%
    1.09%
    Percent of short stay residents who were assessed and appropriately given the seasonal influenza vaccine
     
     
     
     
    92.9%
    82.88%
    78.26%
    Percent of short stay residents assessed and appropriately given the pneumococcal vaccine
     
     
     
     
    87.4%
    82.31%
    79.01%
    Percent of short stay residents who newly received an antipsychotic medication
     
     
     
     
    0.3%
    2.02%
    1.2%
    0%
    20%
    40%
    60%
    80%
    100%
  • Assisted Living
  • Memory Care
    No care is offered for Alzheimer's or Dementia
    Community
    Number of residents: 40
    Licenses
    MI Home for the Aged
    License No. AH390244166
    Issued by Michigan Department of Human Services
    US DHHS Skilled Nursing Facility
    License No. 235050
    Issued by U.S. Department of Health & Human Services
    MI Continuing Care Retirement Community
    Issued by Michigan Department of Energy, Labor and Economic Growth
    MI Nursing Home
    License No. 235050
    Issued by Michigan Department of Community Health
    Medicare
    Issued by Medicare

    Data Quality Survey

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