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Northwestern Memorial Hospital

251 E Huron St
Chicago, IL 60611-2908
(312) 926-2000
Services Offered:
Hospital
Northwestern Memorial Hospital serves Cook County, IL
  • Hospital
  • Licenses
  • Hospital
  • General Information
    Acute Care Hospital
    Emergency Service is Provided
    Voluntary non-profit - Private
    Participates in the Cardiac Surgery Registry
    Participates in the Stroke Care Registry
    Participates in the Nursing Care Registry
    Surgical Care Improvement Project Process of Care Measures
    Northwestern Memorial Hospital exceeds average state scores in 10 of 11 areas.
    Northwestern Memorial Hospital exceeds average region scores in 11 of 11 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
     
     
     
     
    96%
    90.77%
    85.56%
    Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
     
     
     
     
    94%
    93.06%
    88.2%
    Patients who got treatment at the right time (within 24 hours before or after their surgery) to help prevent blood clots after certain types of surgery
     
     
     
     
    92%
    89.83%
    87.45%
    Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on the beta blockers during the period just before and after their surgery
     
     
     
     
    93%
    90.64%
    87.89%
    Surgery patients needing hair removed from the surgical area before surgery, who had hair removed using a safer method (electric clippers or hair removal cream - not a razor)
     
     
     
     
    100%
    99.24%
    98.52%
    Heart surgery patients whose blood sugar (blood glucose) is kept under good control in the days right after surgery
     
     
     
     
    96%
    92.34%
    91.48%
    Surgery patients who were given the right kind of antibiotic to help prevent infection
     
     
     
     
    98%
    95.37%
    90.9%
    Surgery patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
     
     
     
     
    95%
    93.27%
    89.8%
    Surgery patients who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection
     
     
     
     
    95%
    92.88%
    86.51%
    Surgery patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
     
     
     
     
    98%
    91.2%
    85.74%
    Surgery patients whose urinary catheters were removed on the first or second day after surgery.
     
     
     
     
    85%
    86.71%
    78.68%
    0%
    20%
    40%
    60%
    80%
    100%
    Pneumonia Process of Care Measures
    Northwestern Memorial Hospital exceeds average state scores in 4 of 6 areas.
    Northwestern Memorial Hospital exceeds average region scores in 6 of 6 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Pneumonia Patients Given Smoking Cessation Advice/Counseling
     
     
     
     
    100%
    94.66%
    97.66%
    Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)
     
     
     
     
    98%
    90.92%
    86.7%
    Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
     
     
     
     
    95%
    96.03%
    92.12%
    Pneumonia Patients Assessed and Given Pneumococcal Vaccination
     
     
     
     
    96%
    91.16%
    85.12%
    Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics
     
     
     
     
    100%
    96.21%
    96.16%
    Pneumonia Patients Assessed and Given Influenza Vaccination
     
     
     
     
    89%
    89.85%
    84.81%
    0%
    20%
    40%
    60%
    80%
    100%
    Heart Attack or Chest Pain Process of Care Measures
    Northwestern Memorial Hospital exceeds average state scores in 6 of 9 areas.
    Northwestern Memorial Hospital exceeds average region scores in 6 of 9 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
     
     
     
     
    98%
    93.56%
    92.75%
    Heart Attack Patients Given PCI Within 90 Minutes Of Arrival
     
     
     
     
    100%
    89.31%
    82.82%
    Heart Attack Patients Given Smoking Cessation Advice/Counseling
     
     
     
     
    100%
    98.14%
    98.98%
    Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival (higher numbers are better)
     
     
     
     
    Not Available
    38.18%
    66.67%
    Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival
     
     
     
     
    Not Available
    71.43%
    66.67%
    Heart Attack Patients Given Aspirin at Discharge
     
     
     
     
    99%
    94.96%
    95.92%
    Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival (higher numbers are better)
     
     
     
     
    Not Available
    93.63%
    94.71%
    Heart Attack Patients Given Beta Blocker at Discharge
     
     
     
     
    97%
    96.48%
    94.37%
    Heart Attack Patients Given Aspirin at Arrival
     
     
     
     
    99%
    94.86%
    97.6%
    0%
    20%
    40%
    60%
    80%
    100%
    Heart Attack or Chest Pain Process of Care Measures (Timeliness)
    Northwestern Memorial Hospital exceeds average state scores in 0 of 3 areas.
    Northwestern Memorial Hospital exceeds average region scores in 0 of 3 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0 minutes
    33.43 minutes
    66.86 minutes
    100.28 minutes
    133.71 minutes
    167.14 minutes
    Average number of minutes before outpatients with chest pain or possible heart attack got an ECG (a lower number of minutes is better)
     
     
     
     
    Not Available
    11.4 minutes
    32.28 minutes
    Average number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital (a lower number of minutes is better)
     
     
     
     
    Not Available
    80.62 minutes
    167.14 minutes
    0 minutes
    33.43 minutes
    66.86 minutes
    100.28 minutes
    133.71 minutes
    167.14 minutes
    Heart Failure Process of Care Measures
    Northwestern Memorial Hospital exceeds average state scores in 4 of 4 areas.
    Northwestern Memorial Hospital exceeds average region scores in 4 of 4 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Heart Failure Patients Given Smoking Cessation Advice/Counseling
     
     
     
     
    100%
    96%
    98.79%
    Heart Failure Patients Given Discharge Instructions
     
     
     
     
    96%
    88.29%
    88.23%
    Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
     
     
     
     
    98%
    92.8%
    92.89%
    Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function
     
     
     
     
    100%
    95.29%
    97.87%
    0%
    20%
    40%
    60%
    80%
    100%
    Children's Asthma Process of Care Measures
    Northwestern Memorial Hospital exceeds average state scores in 0 of 3 areas.
    Northwestern Memorial Hospital exceeds average region scores in 0 of 3 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Children Who Received Reliever Medication While Hospitalized for Asthma
     
     
     
     
    Not Available
    100%
    100%
    Children and their Caregivers Who Received a Home Management Plan of Care Document While Hospitalized for Asthma
     
     
     
     
    Not Available
    61.5%
    27.73%
    Children Who Received Systemic Corticosteroid Medication (oral and IV Medication That Reduces Inflammation and Controls Symptoms) While Hospitalized for Asthma
     
     
     
     
    Not Available
    99.75%
    99.98%
    0%
    20%
    40%
    60%
    80%
    100%
    Hospital Death (Mortality) Rates Outcome of Care Measures
    Northwestern Memorial Hospital exceeds average state scores in 2 of 3 areas.
    Northwestern Memorial Hospital exceeds average region scores in 2 of 3 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Heart Failure Death (Mortality) Rates
     
     
     
     
    9.3%
    11.25%
    9.35%
    Heart Attack Death (Mortality) Rates
     
     
     
     
    12.8%
    15.34%
    14.52%
    Pneumonia (PN) 30-Day Mortality Rate
     
     
     
     
    12.6%
    11.85%
    10.84%
    0%
    20%
    40%
    60%
    80%
    100%
    Hospital Readmission Rates Outcome of Care Measures
    Northwestern Memorial Hospital exceeds average state scores in 1 of 3 areas.
    Northwestern Memorial Hospital exceeds average region scores in 1 of 3 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Heart Attack Readmission Rates
     
     
     
     
    19.6%
    20.48%
    20.95%
    Heart Failure Readmission Rates
     
     
     
     
    28.9%
    25.47%
    27.16%
    Pneumonia Readmission Rates
     
     
     
     
    21.8%
    18.98%
    21.01%
    0%
    20%
    40%
    60%
    80%
    100%
    Use of Medical Imaging (tests like Mammograms, MRIs, and CT scans)
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram. (A number that is much lower than 8% may mean there's not enough follow-up. A number much higher than 14% may mean there's too much unnecessary follow-up.)
     
     
     
     
    9%
    8.47%
    8.22%
    Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy. (If a number is high, it may mean the facility is doing too many unnecessary MRIs for low back pain.)
     
     
     
     
    30.2%
    33.69%
    34.42%
    0%
    20%
    40%
    60%
    80%
    100%
    Combination CT Scans
    Provider Score
    State Average
    Region Average
    Measure
    0
    0.2
    0.4
    0.6
    0.8
    1
    Outpatient CT scans of the chest that were "combination" (double) scans. (The range for this measure is 0 to 1. A number very close to 1 may mean that too many patients are being given a double scan when a single scan is all they need.)
     
     
     
     
    0
    0.12
    0.08
    Outpatient CT scans of the abdomen that were "combination" (double) scans. (The range for this measure is 0 to 1. A number very close to 1 may mean that too many patients are being given a double scan when a single scan is all they need.)
     
     
     
     
    0.17
    0.26
    0.23
    0
    0.2
    0.4
    0.6
    0.8
    1
    Survey of Patients' Hospital Experiences
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Patients who gave a rating of "9" or "10" (high)
     
     
     
     
    77%
    65.92%
    56.43%
    Patients who gave a rating of "7" or "8" (medium)
     
     
     
     
    16%
    25.11%
    29.04%
    Patients who gave a rating of "6" or lower (low)
     
     
     
     
    7%
    8.97%
    14.53%
    0%
    20%
    40%
    60%
    80%
    100%
    How often did nurses communicate well with patients?
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Nurses "always" communicated well
     
     
     
     
    74%
    75.76%
    67.2%
    Nurses "usually" communicated well
     
     
     
     
    21%
    18.84%
    21.57%
    Nurses "sometimes" or "never" communicated well
     
     
     
     
    5%
    5.4%
    11.23%
    0%
    20%
    40%
    60%
    80%
    100%
    How often was patients pain well controlled?
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Pain was "always" well controlled
     
     
     
     
    68%
    68.62%
    61.28%
    Pain was "usually" well controlled
     
     
     
     
    24%
    24.23%
    26.09%
    Pain was "sometimes" or "never" well controlled
     
     
     
     
    8%
    7.14%
    12.63%
    0%
    20%
    40%
    60%
    80%
    100%
    How often was the area around patients rooms kept quiet at night?
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Always quiet at night
     
     
     
     
    64%
    55.34%
    51.66%
    Usually quiet at night
     
     
     
     
    28%
    32.52%
    30.33%
    Sometimes or "never" quiet at night
     
     
     
     
    8%
    12.14%
    18%
    0%
    20%
    40%
    60%
    80%
    100%
    Would patients recommend the hospital to friends and family?
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    "YES", patients would definitely recommend the hospital
     
     
     
     
    82%
    67.08%
    58.32%
    "YES", patients would probably recommend the hospital
     
     
     
     
    15%
    27.43%
    31.09%
    "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)
     
     
     
     
    3%
    5.49%
    10.59%
    0%
    20%
    40%
    60%
    80%
    100%
    How often did staff explain about medicines before giving them to patients?
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Staff "always" explained
     
     
     
     
    59%
    59.54%
    53.16%
    Staff "usually" explained
     
     
     
     
    20%
    18.62%
    17.61%
    Staff "sometimes" or "never" explained
     
     
     
     
    21%
    21.85%
    29.23%
    0%
    20%
    40%
    60%
    80%
    100%
    Were patients given information about what to do during their recovery at home?
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Yes, staff "did" give patients this information
     
     
     
     
    78%
    82.23%
    75.91%
    No, staff "did not" give patients this information
     
     
     
     
    22%
    17.77%
    24.09%
    0%
    20%
    40%
    60%
    80%
    100%
    How often did patients receive help quickly from hospital staff?
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Patients "always" received help as soon as they wanted
     
     
     
     
    60%
    62.1%
    51.21%
    Patients "usually" received help as soon as they wanted
     
     
     
     
    27%
    26.59%
    27.61%
    Patients "sometimes" or "never" received help as soon as they wanted
     
     
     
     
    13%
    11.31%
    21.18%
    0%
    20%
    40%
    60%
    80%
    100%
    How often did doctors communicate well with patients?
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Doctors "always" communicated well
     
     
     
     
    78%
    79.81%
    75.09%
    Doctors "usually" communicated well
     
     
     
     
    17%
    15.55%
    17.18%
    Doctors "sometimes" or "never" communicated well
     
     
     
     
    5%
    4.64%
    7.73%
    0%
    20%
    40%
    60%
    80%
    100%
    How often were the patients rooms and bathrooms kept clean?
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Room was "always" clean
     
     
     
     
    69%
    71.4%
    63.79%
    Room was "usually" clean
     
     
     
     
    21%
    19.86%
    21.42%
    Room was "sometimes" or "never" clean
     
     
     
     
    10%
    8.74%
    14.78%
    0%
    20%
    40%
    60%
    80%
    100%
    Hospital Acquired Conditions
    Northwestern Memorial Hospital exceeds average state scores in 3 of 8 areas.
    Northwestern Memorial Hospital exceeds average region scores in 4 of 8 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0
    0.09
    0.19
    0.28
    0.38
    0.47
    Foreign object retained after surgery (per 1,000 surgical discharges)
     
     
     
     
    0.04
    0.02
    0.01
    Air embolism (per 1,000 medical and surgical discharges)
     
     
     
     
    0
    Not Available
    Not Available
    Blood incompatibility (per 1,000 medical and surgical discharges)
     
     
     
     
    0
    0
    0.01
    Pressure ulcer stages III and IV (per 1,000 medical and surgical discharges)
     
     
     
     
    0.17
    0.07
    0.14
    Falls and trauma (per 1,000 medical and surgical discharges)
     
     
     
     
    0.29
    0.46
    0.35
    Vascular catheter-associated infection (per 1,000 medical and surgical discharges)
     
     
     
     
    0.37
    0.26
    0.47
    Catheter-associated urinary tract infection (per 1,000 medical and surgical discharges)
     
     
     
     
    0.25
    0.24
    0.19
    Manifestations of poor glycemic control (per 1,000 medical and surgical discharges)
     
     
     
     
    0
    0.04
    0.03
    0
    0.09
    0.19
    0.28
    0.38
    0.47
    Serious Complications
    Northwestern Memorial Hospital exceeds average state scores in 4 of 6 areas.
    Northwestern Memorial Hospital exceeds average region scores in 3 of 6 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0
    22.26
    44.52
    66.78
    89.04
    111.3
    Death Among Surgical Inpatients with Serious Treatable Complications (per 1,000 patient discharges)
     
     
     
     
    89.73
    108.68
    111.3
    Iatrogenic Pneumothorax (per 1,000 patient discharges)
     
     
     
     
    0.44
    0.37
    0.41
    Postoperative Respiratory Failure (per 1,000 patient discharges)
     
     
     
     
    9.48
    10.65
    11.84
    Postoperative Pulmonary Embolism or Deep Vein Thrombosis (per 1,000 patient discharges)
     
     
     
     
    17.78
    6
    6.66
    Postoperative Wound Dehiscence (per 1,000 patient discharges)
     
     
     
     
    1.15
    2.13
    2.23
    Accidental Puncture or Laceration (per 1,000 patient discharges)
     
     
     
     
    1.67
    1.7
    1.34
    0
    22.26
    44.52
    66.78
    89.04
    111.3
    Deaths for Certain Conditions
    Northwestern Memorial Hospital exceeds average state scores in 0 of 2 areas.
    Northwestern Memorial Hospital exceeds average region scores in 0 of 2 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0
    0.95
    1.9
    2.84
    3.79
    4.74
    Abdominal Aortic Aneurysm Repair Mortality (per 100 patient discharges)
     
     
     
     
    4.74
    4.29
    4.43
    Hip Fracture Mortality (per 100 patient discharges)
     
     
     
     
    3.06
    2.88
    2.67
    0
    0.95
    1.9
    2.84
    3.79
    4.74
    Additional Quality Measures available on Medicare.gov
    Licenses
    US DHHS Hospital
    License No. 140281
    Issued by U.S. Department of Health & Human Services
    Medicare
    Issued by Medicare

    Data Quality Survey

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