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Windsor Palms Care Center

11900 Artesia Blvd
Artesia, CA 90701-4039
(562) 865-0271
Fax: (562) 860-7799
Services Offered:
Skilled Nursing
Windsor Palms Care Center serves Los Angeles County, CA
  • Skilled Nursing
  • Licenses
  • Skilled Nursing
  • Eligibility
    Highlights
    we have a four acre facility with a big court yard were residents can go out and walk around or sit infront of a tree
    All genders welcome
    Age 40 and over
    Care Options
    Licensed nursing care provided 24 hours a day
    Physician care by routine visit
    Personal Assistance
    Activities of Daily Living (ADLs)
    Catheter management
    Foot care
    Sitting, standing, walking, and getting in and out of bed
    Toileting
    Medication management
    Care Services
    Audiology
    Dental care
    Eye care
    Hospice
    Mental health counseling
    Occupational therapy
    Physical therapy
    Speech therapy
    Residents may contract with an outside agency to bring in services
    Behavioral Support Offered for Residents Who...
    Hit, kick, or act physically aggressive
    Yell, curse, or act verbally aggressive
    Do not sleep through the night
    Become disoriented
    Pace or rummage habitually
    Seek exits
    Wander
    Need prompting for their personal care
    Diabetes Management Care
    Diet
    Oral medication
    Staff-administered insulin injection
    Health Condition Care
    Arthritis
    Asthma
    Breathing support requiring oxygen
    Broken bones
    Depression
    Emphysema or other lung diseases
    Heart disease or heart failure
    Incontinence and bladder management
    Management of an I.V.
    Management of a feeding tube
    Memory loss
    Monitored intake of foods and liquids
    Osteoporosis
    Parkinson's disease
    Psychiatric conditions such as bipolar/manic depression or schizophrenia
    Stroke
    Tendency to fall
    Wound treatment
    Staff certifications and training:
    on site in-services to nursing and cna's, we have training classes on diversity training programs, also have in-service with doctors and pharmasists
    Memory Care
    The entire facility is dedicated to the care of Alzheimer's and Dementia sufferers.
    Stages of Alzheimer's Progression Accepted
    Stage 1: no impairment
    Stage 2: very mild decline
    Stage 3: mild decline
    Stage 4: moderate decline
    Stage 5: moderate, mid-stage
    Stage 6: moderately severe
    Stage 7: severe, late-stage
    Services for Alzheimer's or Dementia Residents
    Family members able to join at mealtime
    Family members able to participate in care plan
    Specially trained staff
    Safe wandering areas
    Regular assessments by interdisciplinary staff
    Environment that is easy to navigate
    Daily planned recreational and social activities
    Activities tailored to residents' abilities
    Diminished abilities or stage of disease that would result in a transfer or discharge:
    we dont discharge anyone unless its asked for by family or if the need more treatment that we can do in our facility and the doctor was thenm transfered
    Special care programs offered for Alzheimer's and Dementia residents:
    we have many activites that are especial for there memory care
    Accommodations
    Short Term and Temporary Stay Options
    Respite care
    Rehabilitation care
    No pets allowed
    Smoking accommodations are provided
    Residents may bring their own furniture
    Security Features
    24 hour controlled access
    24 hour up and awake night staff
    Emergency in-room call system
    Fire sprinkler system
    New staff subject to criminal background check
    Transportation and Parking Options
    Access to public transportation
    Transportation provided by facility
    Guest parking
    Room Amenities
    Air conditioning
    Wheel-in shower
    Walk-in shower
    Wheelchair access
    Community
    Opened in:
    1960
    Number of residents: 296
    Dietary Options
    Low sodium meals
    Low sugar diet and meals
    Vegetarian meals
    Meals Provided
    Breakfast
    Lunch
    Dinner
    Snacks
    Dining Styles
    Restaurant style
    Room service as needed
    On-Site Services
    Activity director
    Beautician and/or barber
    Designated family visiting area
    Gardening
    Laundry service
    Maintenance director
    TV, media room, or theater
    Other recreational activities:
    facility has monthly birthday parties, bingo night, pet show, vegas nights, church services
    This facility caters to:
    most of are residents are veterans, deaf hard of hearing and visually imparied patients
    Cost
    Payment Sources Accepted
    Long term care insurance
    Medicaid
    Medicare
    Private funds
    VA benefits
    Residents
    Number of residents in certified beds : 290
    General
    Provider type
    Medicare and Medicaid WINDSOR TWIN PALMS HEALTHCARE CENTER LLC
    Date first approved to provide Medicare and Medicaid services : 4/16/1993
    With a Resident and Family Council
    Resident
    Automatic fire sprinkler systems in all required areas
    Yes
    Star Ratings
    Windsor Palms Care Center exceeds average state scores in 1 of 5 areas.
    Windsor Palms Care Center exceeds average region scores in 1 of 5 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0 stars
    1 stars
    2 stars
    3 stars
    4 stars
    5 stars
    Overall Rating
     
     
     
     
    3 stars
    3.56 stars
    3.17 stars
    Health Inspection Rating
     
     
     
     
    2 stars
    2.77 stars
    2.39 stars
    Quality Measures Rating
     
     
     
     
    5 stars
    4.2 stars
    4.33 stars
    Staffing Rating
     
     
     
     
    2 stars
    3.65 stars
    3.36 stars
    Registered Nurse Staffing Rating
     
     
     
     
    1 stars
    3.38 stars
    2.83 stars
    0 stars
    1 stars
    2 stars
    3 stars
    4 stars
    5 stars
    Staff
    Windsor Palms Care Center exceeds average state scores in 2 of 14 areas.
    Windsor Palms Care Center exceeds average region scores in 1 of 14 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0 hours
    2.4 hours
    4.8 hours
    7.2 hours
    9.6 hours
    12 hours
    Reported Certified Nursing Assistant staffing hours per resident per day
     
     
     
     
    2.37 hours
    2.69 hours
    2.64 hours
    Reported Licensed Practical Nurse staffing hours per resident per day
     
     
     
     
    0.76 hours
    0.93 hours
    0.99 hours
    Reported Registered Nurse staffing hours per resident per day
     
     
     
     
    0.26 hours
    0.87 hours
    0.72 hours
    Reported licensed staffing hours per resident per day
     
     
     
     
    1.02 hours
    1.81 hours
    1.71 hours
    Reported total Nurse staffing hours per resident per day
     
     
     
     
    3.39 hours
    4.5 hours
    4.35 hours
    Reported Physical Therapist staffing hours per resident per day
     
     
     
     
    0.06 hours
    0.13 hours
    0.12 hours
    Expected Certified Nursing Assistant staffing hours per resident per day
     
     
     
     
    2.06 hours
    2.44 hours
    2.39 hours
    Expected Licensed Practical Nurse staffing hours per resident per day
     
     
     
     
    0.55 hours
    0.69 hours
    0.69 hours
    Expected Registered Nurse staffing hours per resident per day
     
     
     
     
    0.81 hours
    1.1 hours
    1.12 hours
    Expected total Nurse staffing hours per resident per day
     
     
     
     
    3.42 hours
    4.22 hours
    4.2 hours
    Adjusted Certified Nursing Assistant staffing hours per resident per day
     
     
     
     
    2.82 hours
    2.72 hours
    2.74 hours
    Adjusted Licensed Practical Nurse staffing hours per resident per day
     
     
     
     
    1.14 hours
    1.11 hours
    1.17 hours
    Adjusted Registered Nurse staffing hours per resident per day
     
     
     
     
    0.24 hours
    0.58 hours
    0.47 hours
    Adjusted total Nurse staffing hours per resident per day
     
     
     
     
    4 hours
    4.29 hours
    4.19 hours
    0 hours
    2.4 hours
    4.8 hours
    7.2 hours
    9.6 hours
    12 hours
    Quality Measures for Long-Stay Patients
    Windsor Palms Care Center exceeds average state scores in 5 of 13 areas.
    Windsor Palms Care Center exceeds average region scores in 6 of 13 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Percent of long stay residents whose need for help with ADLS has increased
     
     
     
     
    11%
    11.98%
    10.98%
    Percent of long stay residents who self report moderate to severe pain
     
     
     
     
    2.8%
    6.42%
    4.54%
    Percent of high risk long stay residents with pressure ulcers
     
     
     
     
    1.4%
    6.62%
    8.27%
    Percent of long stay residents who lose too much weight
     
     
     
     
    6.5%
    6.15%
    4.74%
    Percent of low risk long stay residents who lose control of their bowel or bladder
     
     
     
     
    29.6%
    45.28%
    44.98%
    Percent of long stay residents with a catheter inserted and left in their bladder
     
     
     
     
    1.3%
    3.63%
    3.76%
    Percent of long stay residents with a urinary tract infection
     
     
     
     
    2.5%
    5.87%
    5.19%
    Percent of long stay residents who have depressive symptoms
     
     
     
     
    0.4%
    2.03%
    1.17%
    Percent of long stay residents who were physically restrained
     
     
     
     
    2.3%
    2.56%
    3.17%
    Percent of long stay residents experiencing one or more falls with major injury
     
     
     
     
    2.5%
    1.55%
    0.97%
    Percent of long stay residents assessed and appropriately given the seasonal influenza vaccine
     
     
     
     
    94.3%
    93.28%
    88.69%
    Percent of long stay residents assessed and appropriately given the pneumococcal vaccine
     
     
     
     
    96.9%
    94.32%
    86.14%
    Percent of long stay residents who received an antipsychotic medication
     
     
     
     
    52.4%
    18.07%
    17.51%
    0%
    20%
    40%
    60%
    80%
    100%
    Quality Measures for Short-Stay Patients
    Windsor Palms Care Center exceeds average state scores in 1 of 5 areas.
    Windsor Palms Care Center exceeds average region scores in 3 of 5 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Percent of short stay residents who self report moderate to severe pain
     
     
     
     
    16.2%
    17.54%
    14.71%
    Percent of short stay residents with pressure ulcers that are new or worsened
     
     
     
     
    0%
    1%
    0.83%
    Percent of short stay residents who were assessed and appropriately given the seasonal influenza vaccine
     
     
     
     
    74%
    81.68%
    68.81%
    Percent of short stay residents assessed and appropriately given the pneumococcal vaccine
     
     
     
     
    59.4%
    80.47%
    65.04%
    Percent of short stay residents who newly received an antipsychotic medication
     
     
     
     
    4%
    2.21%
    3.08%
    0%
    20%
    40%
    60%
    80%
    100%
    Licenses
    CA Skilled Nursing Facility
    License No. 940000166
    Issued by California Department of Health Services
    US DHHS Skilled Nursing Facility
    License No. 555565
    Issued by U.S. Department of Health & Human Services
    Medicare
    Issued by Medicare

    Data Quality Survey

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