Emergency Service is Provided
Owned by a Hospital District or Authority
Pneumonia Process of Care Measures
Pneumonia Patients Given Smoking Cessation Advice/Counseling : 100
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s) : 98
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival : 100
Pneumonia Patients Assessed and Given Pneumococcal Vaccination : 97
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics : 98
Pneumonia Patients Assessed and Given Influenza Vaccination : 94
Heart Attack or Chest Pain Process of Care Measures
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival (higher numbers are better) : 94
Heart Attack or Chest Pain Process of Care Measures (Timeliness)
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG (a lower number of minutes is better) : 11
Average number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital (a lower number of minutes is better) : 32
Heart Failure Process of Care Measures
Heart Failure Patients Given Smoking Cessation Advice/Counseling : 100
Heart Failure Patients Given Discharge Instructions : 88
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) : 67
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function : 92
Hospital Death (Mortality) Rates Outcome of Care Measures
Heart Failure Death (Mortality) Rates : 11.3
Pneumonia (PN) 30-Day Mortality Rate : 11.2
Hospital Readmission Rates Outcome of Care Measures
Heart Failure Readmission Rates : 23.5
Pneumonia Readmission Rates : 20.3
Use of Medical Imaging (tests like Mammograms, MRIs, and CT scans)
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram. (A number that is much lower than 8% may mean there's not enough follow-up. A number much higher than 14% may mean there's too much unnecessary follow-up.) : 9.3
Combination CT Scans
Outpatient CT scans of the abdomen that were "combination" (double) scans. (The range for this measure is 0 to 1. A number very close to 1 may mean that too many patients are being given a double scan when a single scan is all they need.) : 0.03
Survey of Patients' Hospital Experiences
How often did nurses communicate well with patients?
Nurses "always" communicated well : 88
Nurses "usually" communicated well : 10
Nurses "sometimes" or "never" communicated well : 2
How often was patients pain well controlled?
Pain was "always" well controlled : 83
Pain was "usually" well controlled : 13
Pain was "sometimes" or "never" well controlled : 4
How often was the area around patients rooms kept quiet at night?
Always quiet at night : 82
Usually quiet at night : 16
Sometimes or "never" quiet at night : 2
Would patients recommend the hospital to friends and family?
"YES", patients would definitely recommend the hospital : 71
"YES", patients would probably recommend the hospital : 26
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it) : 3
How often did staff explain about medicines before giving them to patients?
Staff "always" explained : 62
Staff "usually" explained : 13
Staff "sometimes" or "never" explained : 25
Were patients given information about what to do during their recovery at home?
Yes, staff "did" give patients this information : 82
No, staff "did not" give patients this information : 18
How often did patients receive help quickly from hospital staff?
Patients "always" received help as soon as they wanted : 77
Patients "usually" received help as soon as they wanted : 19
Patients "sometimes" or "never" received help as soon as they wanted : 4
How often did doctors communicate well with patients?
Doctors "always" communicated well : 87
Doctors "usually" communicated well : 8
Doctors "sometimes" or "never" communicated well : 5
How often were the patients rooms and bathrooms kept clean?
Room was "always" clean : 82
Room was "usually" clean : 12
Room was "sometimes" or "never" clean : 6